FLIES on food, dirty carpets & shower, rude staff, careless management, terrible in all possible ways!
I recently stayed at this hotel and had an absolutely terrible experience. First of all, the check-in process was a nightmare. The staff seemed completely disorganized and unprepared to properly...
Charming luxury
First, advice: do a walk thru of the mini bar with staff & document it at the beginning of your stay.
Second, the hotel decor is very charming, our suite beautiful if just a little run down—a lived...
Great hotel - will stay there when we return to Toronto
This is the second time we’ve stayed here and it’s been fantastic both times. The location is great, the staff are friendly and helpful and the rooms are spacious and comfortable. We’ll be staying...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.
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