We had a wonderful stay at Union Hotel! We arrived early around 11 a.m., planning only to drop off our bags and use the gym and walk around and kill time until the 3 p.m. check-in. Ratnesh was incredibly accommodating and immediately checked with housekeeping to see if our room was ready, allowing us to check in early instead. Thank you, Ratnesh, for making our arrival so easy and welcoming! We loved the stylish look of the hotel, our room was amazing, and the personalized welcome screen on the TV with my name was such a thoughtful touch. I also loved the laundry service, black makeup towel, black bathrobes and the handheld clothes steamer. As someone who cannot stand wrinkled clothes but is definitely not an “iron girl,” having a steamer available was greatly appreciated! ? Checkout was also smooth and easy. We truly enjoyed our stay and would happily return!

Very clean with comfortable beds and nice amenities. Convenient location for train travel. Staff were very friendly and helpful. Great coffee in the rooms, and I enjoyed my breakfast the next morning. Street noise is probably unavoidable due to location. Laminate flooring makes the rooms easy to clean, and they are very clean, but there are some acoustic issues, perhaps related to the age and construction materials of the hotel. Would book again for convenience and short stays.

Loved this experience, rooms were beautiful and clean. Front desk was friendly, helpful and always had a smile on their face. Location was great for walking distance to down town activities/restaurants etc. Its additional for parking as the hotel doesnt have their own however there's a spot just around the corner which is convenient.

A comfortable and well-maintained hotel in a great location. A special thank you to Mr. Ratnesh at the front desk. He resolved a personal issue for us with remarkable speed, professionalism, and efficiency. His willingness to go the extra mile made a real difference and greatly improved our one-week stay. We are sincerely grateful for all of his help. I would also like to recognize Sophie from the bar and restaurant. Having worked in the hospitality industry for over 25 years, I can immediately recognize outstanding service. Sophie is an exceptional employee. Despite the busy breakfast service and the pressure of serving so many guests with only two staff members, she consistently remained friendly, welcoming, and smiling. Her work ethic, professionalism, and positive attitude are truly impressive. Sophie is a rare gem and a tremendous asset to your hotel. I hope she receives the recognition she deserves.

I originally booked the Union hotel because it was a small, independent and locally-owned boutique stay with a strong commitment to sustainability. I wasn't disappointed! From check-in to check-out our time was comfortable and relaxing. The lobby area is fantastic, welcoming, and comfortable whether you need to get some work done, or just enjoy a snack and glass of wine after exploring Toronto. All the employees were super friendly and great with local recommendations. I love the local art throughout, the nods to Toronto's textile history, Canadian products, plastic-free efforts, and overall their commitment to Toronto, Canada, and the environment shines. You can't beat the location just steps away from the metro, trams, and iconic sights. I recommend booking with the breakfast included, if you can. It is a really top tier breakfast, you can order off the menu from a selection of items (vegetarian-friendly), and a coffee or juice is included. Sure, the rooms are a little small, but hey it's Toronto, and they are actually generous compared to some of the shoeboxes you get otherwise. The beds are super comfortable and the bathrooms are well stocked. Bring your ear plugs, it is most often the other guests coming in late that bothered us than city noise, but noise can travel.

TLDR REVIEW: The location is great. However, you can get everything and anything else from different hotels nearby for a much better value. - The sink's design means you can't get full pressure by turning it on normally, you have to turn it to the side, then turn it back to the middle. - Little to no room in the bathroom for toiletries. - Room doors VERY heavy. - No table/room/anything in the room for my wife and I to just sit and have food. - USB charger on one of the bedside outlets didn't work. - TINY garbage cans in the room. - The cleaner in the front lobby was awesome when my wife left her sweater at a table, by the time she got back down, it was already in a bag at the front desk. - The sheets were either: HEAVY duvet or PAPER THIN sheets. No in between. - The elevators were terrifyingly loud any time they would pass floors 7-8.

Union Hotel is a fantastic stay in the heart of Toronto. The location at 60 York Street is excellent. Incredibly convenient, especially if you’re arriving by train or planning to explore downtown. The staff were very helpful and welcoming throughout my stay. My room was on the smaller side, but it was very clean, thoughtfully designed, and well appointed. The bed was exceptionally comfortable, which made for a great night’s sleep. One of the highlights was the café and sitting area. It’s a lovely space to relax, and the coffee was excellent. I also really appreciated that they offered gluten-free breakfast options, which made the stay even easier and more enjoyable. Overall, Union Hotel is a stylish, comfortable, and convenient choice for a Toronto stay. I would definitely recommend it.

I booked the Swanky Queen and found it to be the perfect size for two people. Loved that they provided cups for cold drinks as well as mugs, and that the coffee was drip and not instant. Bed and pillows were comfortable. The TV pulls out so you can angle it as you like. Full size shampoo/conditioner/body wash/soap bottles helped us packed lighter. Hair dryer was a bit weak but did the job. The mini fridge is empty, so it's actually usable. I do wish the room had a luggage rack. There was a tiny drawer in the closet that could handle one luggage, but that's about it. So the other person would be forced to lay it on the ground. The AC is fairly loud whenever it was actively running. The rooms are clean but I did notice certain things already looking worn down. Considering it's a new remodel, it's something to be concerned about for the future. Housekeeping appears to come by daily to replace any used items such as towels, coffee and cups. Except for the bath robes. The only major downside was that outside noise was very audible. There's frequently people revving up their engines in the streets downtown, and you'd be hearing this late at night and past midnight. We stayed the weekend where we could hear people partying as well. The food from the lobby cafe was a bit overpriced and the quality seems to depend a lot on the item. I liked the salmon avocado toast, but the fried calamari was very very average. The coffee however was excellent, and it was very convenient to have it right at the lobby. I grabbed a coffee pretty much everyday.

Our experience at the Union Hotel surpassed all expectations. We were treated like royalty from the moment we entered. The staff were extremely welcoming and accommodating. The venue, including the lobby and the rooms were pristine, modern and chic. The location was excellent to walk about or to catch the subway. Would definitely recommend this hotel for your next stay. Thanks to everyone at the Union Hotel who made us feel so welcomed.

The location really cannot be better, especially if travelling by train. Union station is 4 minute walk away it was perfect to be centralized to make our lives easier. I booked a standard double room and while it was clean, and had everything we needed…it was too small and dark. I would recommend the double room for a solo traveller, it’s a bit too small for a couple. The QR code in the room didn’t have room service but merchandise available for purchase such as branded socks, etc. Some room service items would’ve been great but it’s rare in boutique hotels. The kettle and tea bag’s and local instant coffee packets were awesome. I was a bit disappointed to find the restaurant closed at 10:30PM on a Friday, we were hoping for a night cap without leaving the hotel. That being said, the food and drink in the hotel cafe was absolutely amazing during daytime hours and the decor and lounge space in the lobby was extremely comfortable and relaxing with several beautiful books to flip through. I would stay again but next time in a larger room. Service at check in and check out from two separate girls on Feb 19 and Feb 21 was excellent.