I stayed for two nights at the start of February and it was great. The staff are super friendly and the room and amenities were great. I used the sauna and hot tub two days there and both well maintained and thankfully not busy. The gym is a bit small bit the cleanliness and availability of towels and water are great.

A very wonderful experience with them when we needed to find a hotel quickly. We paid to get a room early and we got that. Something. That was really nice that I've never seen before was that they will hold your bags for you. So when you come back to check in and go to your room, you don't have to carry your bags all over again. There's a sizable underground parking garage with plenty of space

Stayed in a suite for a last-minute work trip and was pleasantly surprised with how clean and tidy the room was upon my arrival. Despite being situated next to Yonge St, the noise from the street also wasn't bad at all considering it was a Friday evening, and the hotel was also very quiet. The only (very minor) qualms I will note for others who may care about these sorts of things: the front service reception was quite bad upon my arrival (the guy was clearly not in the mood for customer service) and being handed two warm complementary water bottles from a ripped case sitting on the floor wasn't the greatest aesthetic. In the hotel room, the fridge smelled like it had recently had rotting food in it, and the shower didn't drain properly. The room was also way too hot and didn't seem to cool down following multiple attempts to lower the temperature and turn on the fan, so I ended up just turning the heat off completely and cracking the window for the night as I slept. Other than these small issues, I would definitely recommend staying here based on price, location (at the heart of downtown and on every major transit line imaginable) and cleanliness.

I had professional friends coming from abroad and checked out hotels in the downtown area. When I got to Cambridge Suites the front desk staff, Tony and Brandon, were so courteous and helpful. They showed me the huge one-bedroom suite with executive desk, comfortable sofa and chair, plus coffee-making facilities in the main space and an excellent separate bedroom and bathroom - it was all a comparative bargain! My friends had only praise after their one week stay. So thank you, Cambridge Suites, and Tony and Brandon. We'll be back.

Exceptional stay during a stressful time We stayed here the night before surgery at St. Michael’s Hospital, and I truly cannot say enough good things about this hotel—especially given the circumstances. It was in the middle of one of Toronto’s biggest snowstorms, and the staff went above and beyond to make our stay comfortable and stress-free. They kindly allowed an early check-in and surprised us with a complimentary upgrade to an executive suite on a high floor, which made a huge difference. The room was extremely spacious, spotless, and incredibly quiet—you honestly cannot hear anything from other guests, which was such a relief before an early medical morning. The staff were warm, friendly, and genuinely caring. You can tell they understand how important comfort and calm are, especially for guests dealing with medical stays. The location is unbeatable: a 2-minute walk to St. Michael’s Hospital, about 4 minutes to the Eaton Centre, and surrounded by great restaurants—we walked to Milestones with ease. Everything you could need is right there. This hotel turned what could have been a very stressful night into a peaceful, reassuring experience. I would absolutely stay here again and highly recommend Cambridge Suites Toronto to anyone—especially those needing to be close to the hospital.

The Good: The Executive Suites are our go to room for few days during Christmas to spend staycation . We love the dining table and pull out sofa to watch tv and cozy up.. There’s Keurig and pods, microwave and mini fridge was nice but with ice build up and will not get your drinks cold. Sink to clean your utensils, glasses for your wine or drinks. Shop and do skating in the city. The spa upstairs and gym was good and clean. They finally opened the restaurant but only for breakfast and the free breakfast is way better than Hilton. The Staff at breakfast are all so nice and very quick and ample of Staff. There’s two gentleman are so very nice and one of them is Odibe Adole they speak to clients with respect and full of smile. I see them in the afternoon- night. You are in for a treat if they are on duty. The Parking with $28/day fees are inside a space that’s temperature controlled and covered. Also it’s on a path that you don’t need to go outside to walk to get to Eaton’s centre. The Bad: Toiletries are so tiny that we just bought shampoo, conditioner and body wash because it takes forever to get someone to answer the Housekeeping extension. I’ve noticed the Women staff hardly smile, it’s like they are there by force. The bedroom suite shows signs of wear and tears. Funny moldy smell in the toilet area/shower… I had to buy air fresheners to mask it. I also bought lysol to clean to see if it would help but didn’t hence the need for air fresheners. We called and I believe her name was Ana and told me I need to call the Reservation to find out if I am registered on days I booked. She sounded like she wanted to hang up straight away and doesn’t want to be bothered over the phone. To cut story short … I told her that Hotels should have booked guests on the system who are coming in 2 days and paid for months. She then able to help me but there was also an issue with my cc that I used to book but she failed to ask her Mgr on Duty of the right protocol in my case. Then she played it like “GOOD NEWS” I don’t need to pay again etc etc. it was such a negative experience prior to our arrival. The Housekeeping was all amazing when delivering extra stuffs or missing stuff but when I call either nobody answers or it’s slow. We get 2 free water bottles but guests need to go to the front desk to get it when needed. So much good potentials to get a better experience but I think it’s never the company’s priority.

We had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained, with everything we needed for a relaxing stay. The staff were incredibly friendly and helpful, always ready to assist with a smile. The location was convenient and made it easy to get around and explore Toronto city. Overall, the experience exceeded my expectations, and I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay.

The hotel is dated , the rooms are large but , it was very cold , had to turn heat up to 75 degrees just to feel comfortable. Should have had a king size bed but ended up with two beds that looked like twins , thankfully it was comfortable. Livingroom was separate from the bedroom so that was nice . Rooms are not well insulated as we could hear all the noise from the hallway and room beside us. Restaurant is only open for breakfast. Parking was underground so that was convenient and only 27 dollars. Won't be my first choice for a hotel next time I am in Toronto.

First impression the hotel seemed very nice and clean. After staying for 2 days, you noticed all the areas that aren't cleaned in the rooms. Bathroom had pink stains everywhere from lack of cleaning. Shower nozzles felt like they were gonna fall out of the wall. Buffet breakfast online looked really good, but in reality it was garbage. I was looking forward to it but was very disappointed. Their bacon is little circle pieces of ham, the sausages were like cardboard. Im glad we didnt pay full price for the room.

Truthfully my favourite work hotel in Toronto. Complimentary breakfast in the morning with a pretty good variety of options; my favourite part is that they rotate the carbs!! There for 3 mornings, they had pancakes one morning, then waffles, then French toast. Love how friendly and kind staff are, even the cleaning ladies and non reception staff. Rooms are beautifully quiet and spacious.