Located in the best part of Toronto in terms of walkability to all the major tourist sites, public transportation, parks galore, restaurants, TIFF, etc. the Ace hotel is also an architectural jewel in terms of interior design, such as their famous ‘The Lobby.’ The rooms at first seem sparse especially with the use of cement and plywood, however … come ‘home’ at the end of the day and you’ll find your room relaxing, even soothing. But the best thing about the Toronto Ace? the staff!! After only a couple of days stay, Sheldon (he of the driest sense of humour) knew what I’d like for breakfast including, “Americano, three shots?” At the end of the day there was Jerome to welcome me back. But Michaela was the joy! From the moment she greeted me when I arrived, she was always professional and helpful, friendly to everyone. One moment stands out when she was so kind and supportive after I had had not the greatest day. Seriously, I had tears when checking out and I had to say goodbye to Michaela. Will I return? You bet! The Ace is the best hotel experience I’ve had in Toronto and I’ve been coming to this city for both business and pleasure for over forty years.

I loved this hotel! Stayed here for my birthday in a cute room during march. We had a small room but it was perfect for two people. It was different from any other hotel I’ve ever stayed in, very boutique, rustic, and warm feeling. It’s the perfect location and the rooftop bar is gorgeous. Will definitely return!!

Last weekend, my wife was celebrating her birthday and I wanted to surprise her with a special, unique weekend getaway. The Ace Hotel was my choice and we were not disappointed. She loved the simplicity of the design in our room but the quantness and warmth of it as well. We were impressed with the professionalism of the staff and how welcome we felt. Infact, one of the staff who met us in the elevator wished her a happy birthday, how attentive. We planned an early dinner in the Alder Restaurant before going to the Leaf game. The service and dinner was excellent. The morning greeting by the staff, cappacino and coffee cake muffin was the perfect way to start the day. Thank you to everyone who made this weekend special for us.

The whole vibe of the hotel, service was lovely at check-in. Offered water & treats and shown to the elevator. Room was cool and clean. The bed was super comfortable and felt like we had everything we needed. Parking option across the street was great and really well priced. Towels and robes felt luxe and overall we feel like we got a good value for money.

I've stayed at Ace Hotels around the world (New York, LA, Kyoto) and Toronto has to be one of the best experiences I've had. They're pet-friendly and our Shiba Inu was treated like a celebrity from the moment we walked in. Ema and the hotel staff were lovely and so kind to us - thank you for the upgrade! The hotel itself is a nightlife hot spot with a stylish rooftop space and an excellent restaurant-bar downstairs. It's also a refuge within the city, across from St-Andrew's Playground, which has a dog run and the adaptively re-used Waterworks building. The architecture and interiors, by local firm Shim-Sutcliffe Architects, are beautifully detailed and so well-executed. They've captured both the Ace Hotel essence and a Canadian aesthetic with the laminated wood frames, iron-spot brick and textures (colourful rugs, handmade comforters etc). There are so many amazing details you really have to take the time to explore the curated selections of art, vinyl, retro-modern industrial design and so much more.

There's no getting away from the fact that the cost of a stay here is on the high end. However, it has been my experience that they earnestly care about ensuring your experience matches that cost. It's a visually interesting building in a great location. Will definitely stay again.

This is a very very Cool hotel. It's east asian styled and everything is wooden and warm, but minimalist. I was upgraded to a suite which was a lovely surprise as I wasn't a member or anything special. The rooms are clean and nice, and the shower was huge. The bathtub was very deep which was great for a tall person. The staff were also really great - they were kind and understanding when I was scrambling to check out on time. I'll stay here again. The only thing I would note is that the bed is very low to the ground, so if getting in and out of bed is a mobility issue for you you may want to consider this. Also there was a big window right next to the toilet in the bathroom which was pretty weird as even with the blackout blind closed it felt a bit exposed! The view from the 11th floor of the park was very nice.

Unfortunately can’t recommend for a stay longer than a few nights. No coffee or tea in the room (had to buy overpriced coffee every day for a week), no hooks by the door for winter coats and scarves, and we received a small, dark room that faced into an apartment complex and didn’t have a single surface to work from or put belongings on. Definitely a good stay for the vibes and location, but less so for comfort and practicality.

Great location, comfortable bed, lovely aesthetic and great shower! Sadly we did not find the service up to scratch for the cost of the hotel. We've had better service at a 2 star hotel. We mentioned it was our honeymoon on booking and when we arrived. Did not expect freebies but it would have been nice if we'd got some acknowledgement like a verbal 'congratulations on your marriage!'

“The patio at Ace Hotel is a vibe on its own — cozy, vibrant, and the food is absolutely spot-on. Fresh flavors, beautifully plated, and every bite makes you want to linger longer under the open sky. A perfect mix of taste and atmosphere!”