Love love love this hotel!! It's a home away from home. I feel so welcomed and comfortable when we stay here. The rooms are pretty good. But its the staff!! Henry is an outstanding human. Always making sure we have everything we need and are comfortable. Manager Tara is so sweet and always willing to help, and make sure our stay is everything we want. Jing the concerige always goes above and beyond to help me. The trainees that have been following Henery and Tara are learning from the best hospitality team. Doubletree Hilton should be incredibly proud to have staff like the front end at their hotel. They make our challenging visits of Childhood Cancer a nice ease.

Staff is phenomenal. Not just front desk staff. All staff! So attentive. I found the rooms nice but small. Not paying attention had me trip a couple of times, as floor 17 had lifted carpet you had to be aware of. Great location. The Hemisphere restaurant had outstanding food. We will definitely return!

I stayed at the DoubleTree by Hilton this past weekend with my friends, and I honestly had such a great experience that I felt I had to write a review. I’m a student and I normally don't go out of my way to write reviews, but this place really stood out. The service was amazing from start to finish. I’m normally a clean freak, and I was very impressed the rooms were spotless, comfortable, and beautifully designed. Everything felt well taken care of and relaxing. I had breakfast during my stay, and it was perfect. There were so many great options, and everything tasted fresh and well prepared. I also want to especially mention our server, Juned, who was absolutely wonderful and sweet. As students were are often overlooked and ignored but Juned made sure we were comfortable and were taken care of. His kindness and great service truly made the experience even better. Location was perfect too with many restaurants and activities nearby. Overall, this stay exceeded my expectations, and I’m really glad we chose to stay here. I would definitely recommend the DoubleTree by Hilton and would love to come back again.

Me and my partner stayed here for 1 night on a Wednesday and we both really enjoyed the stay. Upon checking in, we got 2 warm cookies which were delicious. The rooms were very clean and the beds were incredibly comfy! We checked out the amenities and I would say the gym has a lot of equipment and I appreciated the water dispenser there. We went for a swim and loved the temperature and size of the pool. My partner also told me how nice it was to have a sauna. I just wish the changerooms/showers in the pool and gym area had lotion - just like how the rooms have. The staff were very accommodating when it came to requests and I really appreciated the hospitality. The only complaint I had was that we wanted to sleep in a little bit but there was some sort of construction happening on the above floor and it was so loud - it went from 9am to checkout. I wish we were notified of this before choosing a room. Other than that, it was a great stay.

Was very impressed right from the get go. Staff was friendly and very accommodating. We were allowed an early check in and got two warm fresh cookies to enjoy. The beds are comfy. The bathrooms are spacious. The pool and sauna area was also very well kept. It is a great location to get around downtown. 5 out of 5 in my opinion.

A must stay for diamond members, I've stayed at countless Hiltons and hotels and this hotel is miles above the rest. I was met with a warm cookie on check in, and notified that me and a guest would be able to have a free breakfast buffet on each day of the stay. The location is perfect, walking distance to many reasonably priced and incredibly tasty restaurants. The card key accessible elevator offers an additional step of security, and minimizes foot traffic in the hallways. The combination allows me to have a restful sleep and feel more comfortable leaving my valuables in the room while exploring the streets of Toronto.

Best hotel experience ever! I took a red eye flight in to Toronto, and wondered how early I could check in knowing that usual check in is late afternoon. I called the hotel from the airport to try to plan my day around when I could check-in. After checking my room type and availability, Henry told me, to my dismay, that I could head straight to the hotel and check-in right away! I arrived at 9 am and was in my room at 9:15 am. All the staff at this hotel are extremely kind and go out of their way to be friendly and helpful, from the front staff (Henry who checked me in) to the cleaning staff who offered extra water and towels and asked where I am visiting from, to the porter who as I was leaving after check out asked if I need help with my bags or getting to the parking lot. Room was clean and stocked. Great location and value of the hotel in a prime location close to University & Dundas. Would definitely stay again!

Second time staying here visiting Toronto , and the stay is wonderful. It’s in walking distance of many shops and attractions, and the food here is also really good. We have tried a few things from the fish & chips , to the lemon cream pasta , to the margarita pizza. The people in the restaurant are very friendly and nice , and so are the other staff in general. Only one star off for the room because it is a bit small for the price and out dated but other than that it doesn’t interfere with our stay. The view is very nice from the hotel as well

During my stay on December 5, 2025, the concierge team provided outstanding service and made me feel welcome right away. They assisted me with local directions and transportation, which made getting around the city stress-free. The breakfast service was excellent, and the quality of the food exceeded expectations. When I realized I had forgotten a few personal items, the staff quickly took care of it at no extra charge. The farewell was equally thoughtful, leaving me with a great final impression and a pleasant send-off for my trip home.

Location can't be beat, hotel was clean and modern, but most of all the service was impeccable. I stayed with my two children and want to thank the front desk staff for making it so memorable. They let my kids ramble on about how excited they were to go see a show that evening and even provided them with warm cookies. It was such a genuine and kind moment of connection in an otherwise transactional moment. Little things like this made our stay so special. The buffet breakfast was delicious and the pool is warm and clean as well. Thanks for everything.