I have a booking here last weekend. It was a last minute booking but the hotel still treated me good. They provide some valentine gifts, and make the room very clean and comfortable. Thanks to the manager to solve the AC problem by providing a heater. But they could do better with a better pest control.

We were stranded due to weather. The front desk was very helpful providing early check in for weary travellers. Although they don’t have an onsite restaurant they were very helpful, and we had a delicious meal that the shuttle took us to. The whole hotel was super clean with continuous cleaning going on in the common area. Breakfast was good with all the usual breakfast offerings. Over all we had a great experience. Would definitely come again.

I stayed over due to a flight cancellation and it was a great experience despite the circumstances! The kind man and woman at the front desk (apologies, I didn’t quite get their names, but they were there the evening of the 19th) were a huge help and absolutely made my night. I used the gym facilities while I was there as well and they were clean and well stocked. The room was also spacious and comfortable. There’s also a shuttle to and from the airport, making it very convenient to go there and back. Overall, I had an absolutely amazing experience and would recommend this to anyone looking for somewhere to stay near the airport.

I stumbled upon this place when looking for a day rate and my other hotel of choice was fully booked. It’s a clean, easily accessible hotel near Toronto’s Pearson Airport. There’s a free shuttle to the airport that departs every 30 minutes at 00 and 30. Rooms were clean, brand new and very comfortable.

We had a great stay at Holiday Inn Express. The location is very convenient, especially being close to the airport. The 24/7 coffee station was a big plus and much appreciated.Breakfast was good with lots of options, and we were especially impressed by the high-tech pancake machine — such a fun and unusual touch! The atmosphere throughout the hotel was warm and welcoming. The hotel also has a gym and pool, which added to the experience. Our room was spacious with modern décor, very comfortable, and well equipped with an iron and ironing board, hairdryer, and a bathroom nicely stocked with Dove products. Overall, a comfortable, modern, and convenient stay — we would definitely return. Great service from the staff.

Every time I stay at this hotel, I’m reminded why I always come back. It’s a place that truly exceeds expectations. The rooms are super comfortable, the view is gorgeous, and every area is always spotless. The service from the staff is exceptional always friendly and always with a smile. I want to make a special mention of Ashley at the front desk. No matter what time you arrive whether it’s early in the morning, late at night, or any other hour he always welcomes you with a genuine smile. He is extremely kind, professional, and always willing to help. He truly elevates the experience from the moment you walk in. Also now they have the cutest hot cocoa bar! Another thing I value a lot is the shuttle bus to the airport every 30 minutes: always punctual and with very friendly drivers. I come here frequently, and this hotel never disappoints. They always go the extra mile, always make me feel welcome, and always maintain an excellent standard of quality. I recommend it 100%. Without a doubt, it’s one of my favorite hotels.

When I booked this hotel I was skeptical because a lot of reviews stated that it's not clean. When I checked in I was upgraded to a bigger room, Rooms was very clean need were comfortable and clean, Bathroom was nice and very clean. Room also has a microwave which was helpful .Complimentary breakfast was also decent with different options and seating was nice and clean. They also have a nice gym and indoor pool which we really enjoyed. Front desk staff was kind and helpful.

While the hotel itself is great, the rooms are clean and smell nice, the front desk is friendly. . The shuttle has screwed me/attempted to screw me both times I have tried to use it. I waited outside for the shuttle that’s supposed to come 2 times per hour at terminal one (F3 by the way), and the first time they stopped for 1 sec (after having waited 40+ min for the shuttle) and as I rush to get in, they drive away!! There are dozens of shuttles coming at once and you have to read and determine which one is for your hotel and even tho I saw it coming, and ran over, they still didn’t even pause long enough for me to get on. I ended up in an uber. The EXACT same situation today. Waited almost another hour, finally saw it coming, ran to wait where it parked and they didn’t even stop, I YELLED waving my arms and they stopped and back up to let me in. After long flights, shuttles are bad enough, and sadly, they need to have a discussion with the driver to make them aware people are being missed.

Great hotel. Free breakfast was great. Front desk staff were awesome. Attended for a conference. The conference facilities were comfortable. The most comfortable chairs for sitting in a lecture! My only complaint is the strong chemical/ perfume smells. I'm not super sensitive but the smell of air freshener was overpowering in the common areas.

Beautiful hotel close to the airport with airport shuttle. Rooms were impeccably clean, variety of food to choose from for the breakfast, food was tasty, especially fresh and delicious cinnamon rolls ? Customer service is great, front desk staff as well as housekeeping staff were very helpful and kind. We had a great view of the planes from our room and even though the airport is very close, the noise from the outside was barely noticeable. This was one of the best hotels we've ever stayed in! Highly recommend!