My wife and I recently stayed at the Canopy by Hilton Toronto Yorkville while celebrating our wedding, and the experience exceeded all of our expectations. From the moment we arrived, Daniel, the manager, went above and beyond to make our stay feel truly special. His attention to detail, genuine kindness, and commitment to exceptional hospitality made us feel welcomed and valued throughout our visit. He took the time to ensure everything was perfect, turning what was already a meaningful occasion into an unforgettable experience. The hotel itself was beautiful, comfortable, and impeccably maintained, but it was Daniel's outstanding service that truly set this stay apart. It is rare to encounter someone who cares so deeply about creating memorable experiences for guests. Thank you, Daniel, and the entire team, for helping make our wedding celebration so special. We will always remember the incredible hospitality we received and look forward to returning in the future. Highly recommended! ?????

We had a wonderful stay. The TTC was basically out the door, it was really convenient. The staff was super friendly, especially Bassem who greeted us warmed every time he saw us. The room was spacious and clean. The lights and blinds worked with buttons on the wall which was a nice upscale touch.

Bassem truly made our stay at Canopy by Hilton Toronto Yorkville even more special. From the moment we arrived, he was incredibly kind, welcoming, and attentive. You can immediately tell he genuinely cares about guests and takes pride in providing exceptional service. In a world where great customer service can be hard to come by, Bassem stood out effortlessly. His warm energy, professionalism, and willingness to help did not go unnoticed and made such a positive impression on us. Thank you again for your hospitality and for making our experience feel so comfortable and memorable. We truly appreciated it!

Traveled to Toronto for a work trip and this hotel was a perfect stay. I booked through Amex and got some nice upgrades and extra amenities. Rooms were modern, spacious and clean. Having the restaurant/bar and cafe in the same building was convenient. Every staff member was so friendly and helpful. Pool was a bit small and cold! And parking on site was a little expensive. But other those minor negatives I would rebook here again.

I had a wonderful and welcoming experience at Canopy by Hilton and would like to highlight the exceptional service I received. Bassem greeted me warmly at the front door, and his genuine kindness made my arrival feel truly special. The thoughtful candy was such a lovely touch and set a welcoming tone right from the start. I’d also like to thank Serge and Aya at the front desk for their professionalism and friendliness. They ensured I had all the information I needed and went above and beyond to make my stay comfortable. Thank you all for creating such a welcoming and memorable experience.

EDIT - Left our luggaged checked at front desk when leaving. Drove 2 hours outside of the city. Realized... called them... then they provided a link to get the luggage sent by UPS. Perfect! HOWEVER: They sent 2 identical emails, for EACH BAG. So they called me today, 2 days later to ask if I'd also like to send the other one. We needed to get replacement medication yesterday if we didn't have them, but now it's the weekend and we can not. I can not believe this is how that system works. How would you ever ever know.... THE REST: Nice spot. Good room. We had a suite that was very clean and very modern. Great bidet toilet, but strangely no door on the bathroom. So you hear everything going on on that bidet :D Bed firm and nice, good sheets, nice floor lights automatically come on when you get up in the night. Service was very good! I needed to kill sometime after check out and was able to use the gym.

I stayed here for a conference and it was fabulous! The room was beautiful and immaculate. The food was perfect. All the staff were beyond kind and helpful from the valet, front door people, bartenders, and the amazing people who kept every inch of the hotel sparkling. Great location with the TTC close by and walking distance of Bloor and Younge ammenities. Really cool decor. Thank you for such an enjoyable stay!

We had an absolutely wonderful stay at this hotel. From the moment we arrived, everything exceeded our expectations. The rooms were spotless, beautifully decorated, and extremely comfortable. The facilities were well maintained, and the overall atmosphere was relaxing and welcoming. The location is perfect, making it easy to explore the surrounding area, and the breakfast selection was fresh and varied every morning. What truly made our experience exceptional, however, was the outstanding service provided by the staff. Especially, we would like to thank Bassem, who was incredibly kind, attentive, and professional throughout our stay. He was always willing to help with a smile and made sure everything was perfect for us. His dedication and hospitality truly made a difference. We would highly recommend this hotel and look forward to returning in the future!

I want to start by saying the staff at Canopy by Hilton Toronto were absolutely wonderful. Every team member we encountered was warm, friendly, and genuinely helpful. The front desk staff were especially accommodating and professional, even when we had to adjust our plans. However, as a Hilton Honours member traveling with young children, I was extremely disappointed by the lack of communication regarding the pool renovation. We specifically booked this hotel because the pool was a major selling point for our kids, and we received absolutely no advance notice via email that it would be closed during our stay. This is a significant amenity, especially for families, and the failure to communicate this closure ahead of time is unacceptable. Had we known, we would have chosen a different property. Instead, we discovered this only upon arrival, spending time on the phone booking new accommodation, and ended up cutting our stay short to find a hotel with a working pool. This wasted both our time and money, and created unnecessary stress during what was supposed to be a family getaway. I understand renovations happen, but we needed proper notification about major amenity closures. The hotel should be proactively emailing guests about this before their arrival, not leaving them to discover it on-site. I hope Hilton improves their notification systems to prevent other families from experiencing this same frustration.

Clean, modern, and super convenient! The location across from the metro is perfect. Highs: The rooms are very 'smart' with touch-panel controls and plenty of space. Friendly staff and great amenities like the indoor pool and the Transfer Lounge (lockers/showers for early arrivals or late departures). The gym even has a Peloton. Lows: Avoid the 9th floor if you’re a light sleeper, as the gym directly above some of the rooms (an adjoining residence not part of the hotel) can be noisy with weights dropping. Also, the Wi-Fi is on the slower side if you need to work. Overall, a great boutique vibe. Dia on the 2nd floor is a solid option for a quick bite, but you’re steps away from the best of Yorkville!